In the next week, we’re going to be making some changes to Crystal’s pricing plans that you should know about.

First, as a paid customer, you will be “grandfathered” into an unlimited access plan. This means you will get access to all personality reports (customer, coworker, and all group reports). As long as you remain a paying customer of Crystal, you will have this level of access. Put simply, you will receive a higher level of service at the same price.

In the near future, we will be adding a new level of depth to all our reports, giving you much deeper insights at no additional cost. See our new Personality at Work report for an example.


For new signups and free accounts, our plans are shifting to a “credit” model, which is similar to how Audible or Shutterstock works. Users will have the ability to purchase credit “packs” or a subscription to a number of credits every month. Credits can be exchanged for any of the reports we offer. You can see the various options below:


If you have any questions or comments, feel free to email us at [email protected]. Thanks!