premeeting intelligence for:

Gail K. Boudreaux

,

President and Chief Executive Officer of Elevance Health

Contact Intelligence
Account Intelligence

Gail K. Boudreaux

President and Chief Executive Officer of Elevance Health
Decisive
Assertive
Fast-Paced
Determined
Persuasive
Ambitious
Dynamic
Visionary
Spontaneous
Pioneering
Adventurous
Casual
Enthusiastic
Personable
Adaptable
Optimistic
Inventive
Approachable
Warm
Hospitable
Intuitive
Friendly
Accommodating
Diplomatic
Composed
Thoughtful
Agreeable
Careful
Modest
Consistent
Conscientious
Perceptive
Calm
Diligent
Meticulous
Collected
Accurate
Rational
Reserved
Strong-willed
Skeptical
Straightforward
Efficient
Candid
Steadfast
Focused
Vigorous
Persistent
Location:
Indianapolis, Indiana, United States
Education:
Columbia University - Masters of Business Administration
Overview:
  • Served as EVP for External Operations and President at Blue Cross/Blue Shield of Illinois from 2002 to 2008
  • CEO of UnitedHealthcare from 2011 to 2014
  • President and CEO of Elevance Health since 2017
Quotes

ON CHAIR'S HONOR...

"I am incredibly honored to serve as the next chair of the Business Council at a pivotal time in our society." source

ON HEALTH & TRUST...

"Our whole-health approach is about simplifying health care and building trust with customers." source

ON AWARD...

"It is an honor to receive this award that stands as a legacy to Robert F. Kennedy's humanitarianism and his dedication to advancing equity, justice, and human rights." source

DISC Type:
Captain (D)
DISC Type:
Driver (Di)
DISC Type:
Initiator (DI)
DISC Type:
Influencer (Id)
DISC Type:
Motivator (I)
DISC Type:
Encourager (Is)
DISC Type:
Harmonizer (IS)
DISC Type:
Counselor (Si)
DISC Type:
Supporter (S)
DISC Type:
Planner (Sc)
DISC Type:
Stabilizer (SC)
DISC Type:
Editor (Cs)
DISC Type:
Analyst (C)
DISC Type:
Skeptic (Cd)
DISC Type:
Questioner
DISC Type:
Architect (Dc)
How to communicate
Focus on their need for control and results, be direct and to the point.
Do
Provide specific details about the product's features and benefits
Highlight how the product will solve their problems and make their life easier
Don't
Beat around the bush or offer vague information
Be too pushy or salesy
When communicating with them, focus on being direct, confident, and results-oriented.
Do
Speak in a fast-paced, confident tone
Focus on the bottom line and how your product can help them achieve their goals
Don't
Use too much jargon or technical language
Waste time on small talk or irrelevant details
Focus on big ideas, big concepts, and fast action over analysis.
Do
Use a direct and assertive tone
Emphasize results and benefits over features
Don't
Use overly flowery language or too many details
Be pushy or aggressive
Communicate with energy and a lively approach. Engage them by communicating clearly and vividly.
Do
Use inspiring language and be enthusiastic
Show them how the product can enhance their social status or reputation
Don't
Be too technical or confusing
Focus solely on features without considering how it can improve their life
Communicate in a friendly, casual manner and highlight the benefits of the product. Avoid criticism or confrontation.
Do
Use a light-hearted approach to build rapport
Highlight how the product can benefit their life or work
Don't
Be overly critical or confrontational
Use overly technical or confusing language
Interact with them in a friendly, agreeable manner with a light-hearted approach. Avoid criticism and confrontation.
Do
Wrap your pitch with positivity and emotional language
Include personalized, warm greetings and sincere sign off
Don't
Use forceful or high-pressure language
Talk too much about past experience without explaining the important insights
Focus on building a personal relationship and finding common ground. Speak positively and offer reassurance about the product.
Do
Engage them in conversation and find out their interests and concerns
Offer personalized recommendations and highlight how the product can meet their needs
Don't
Push too hard or use aggressive sales tactics
Dismiss or minimize their concerns or objections
Provide detailed information and use a friendly, personal tone
Do
Explain how your product can meet their specific needs
Use stories or examples that they can relate to
Don't
Use technical language or jargon
Push for a quick decision without building rapport first
Provide a warm, friendly greeting and use positive, upbeat language. Focus on building a relationship and show acceptance for who they are.
Do
Use friendly, expressive language
Refer to common interests and associations
Don't
Use a serious, businesslike tone
Bring up your flaws before they do
Focus on building a relationship and connecting with them on a personal level.
Do
Use a warm, friendly tone
Ask about their interests and hobbies
Don't
Use overly technical language
Pressure them into making a decision
Be friendly and focus on building a relationship with them. Use a light-hearted approach and avoid criticism or confrontation.
Do
Focus on building a friendly relationship
Validate their opinions and approach with positive language
Don't
Use forceful or high-pressure language
Force an aggressive sales pitch
Use a straightforward and logical approach when communicating with them
Do
Provide data and logical reasoning to support your claims
Use clear and concise language
Don't
Use overly expressive or emotional language
Use lots of anecdotes or storytelling
Use a serious, businesslike tone and focus on details, data, and results.
Do
Focus on their toughest problems.
Send additional data to support your pitch
Don't
Bring up your flaws before they do
Be unrealistically optimistic
Focus on providing logical reasoning and factual information. Be patient and answer their questions with clear and concise responses.
Do
Provide data-driven reasons for your product
Answer their questions with a well-thought-out response
Don't
Use overly expressive language
Speak in an overly casual manner
Focus on concrete data, specifics, and logistics. Avoid fluffy language and hype.
Do
Provide clear data and statistics to support the product
Present a clear, logical argument for why the product is worth investing in
Don't
Spend too much time on abstract concepts or big ideas
Get sidetracked with small details or anecdotes
When communicating with them, focus on being clear, concise, and results-oriented.
Do
Provide clear and concise information about the product and its benefits
Focus on results and practical details
Don't
Use overly descriptive or flowery language
Waste time on social chatter or small talk
Executive priorities
  • Enhancing member health outcomes through innovative healthcare solutions.
  • Driving operational efficiency to improve cost-effectiveness and affordability for members.
  • Expanding access to healthcare services and promoting preventive care initiatives.
  • Prioritizing digital health initiatives to enhance member engagement and experience.
Media
The Wall Street Journal

Anthem Confirms Joseph Swedish to Step Down as CEO

Anthem Inc. Chief Executive Joseph R. Swedish will step down, and veteran managed-care executive Gail K. Boudreaux will take over as the insurance giant’s next leader Nov. 20.

Forbes

2023 Healthcare Summit | Digital Trailblazers: Transforming Whole Person Care

Steve Forbes talks to Gail K. Boudreaux and Judy Faulkner about initiatives that bridge gaps in physical, behavioral, and social care through collaboration and innovation in healthcare.

Fortune

Most Powerful Women

In June, Anthem officially changed its name to Elevance—a cross between “elevate” and “advance”—in a move meant to highlight its expansion beyond health insurance into fields like mental health.

Personality traits
Risk-Tolerant
Risk-Averse
Trusting
Skeptical
Optimistic
Pragmatic
Deliberate
Fast-Paced
Matter-Of-Fact
Expressive
Autonomous
Collaborative
Supporting
Dominant
Risk-Tolerant
Risk-Averse
Trusting
Skeptical
Optimistic
Pragmatic
Deliberate
Fast-Paced
Matter-Of-Fact
Expressive
Autonomous
Collaborative
Supporting
Dominant
Risk-Tolerant
Risk-Averse
Trusting
Skeptical
Optimistic
Pragmatic
Deliberate
Fast-Paced
Matter-Of-Fact
Expressive
Autonomous
Collaborative
Supporting
Dominant
Risk-Tolerant
Risk-Averse
Trusting
Skeptical
Optimistic
Pragmatic
Deliberate
Fast-Paced
Matter-Of-Fact
Expressive
Autonomous
Collaborative
Supporting
Dominant
Risk-Tolerant
Risk-Averse
Trusting
Skeptical
Optimistic
Pragmatic
Deliberate
Fast-Paced
Matter-Of-Fact
Expressive
Autonomous
Collaborative
Supporting
Dominant
Risk-Tolerant
Risk-Averse
Trusting
Skeptical
Optimistic
Pragmatic
Deliberate
Fast-Paced
Matter-Of-Fact
Expressive
Autonomous
Collaborative
Supporting
Dominant
Risk-Tolerant
Risk-Averse
Trusting
Skeptical
Optimistic
Pragmatic
Deliberate
Fast-Paced
Matter-Of-Fact
Expressive
Autonomous
Collaborative
Supporting
Dominant
Risk-Tolerant
Risk-Averse
Trusting
Skeptical
Optimistic
Pragmatic
Deliberate
Fast-Paced
Matter-Of-Fact
Expressive
Autonomous
Collaborative
Supporting
Dominant
Risk-Tolerant
Risk-Averse
Trusting
Skeptical
Optimistic
Pragmatic
Deliberate
Fast-Paced
Matter-Of-Fact
Expressive
Autonomous
Collaborative
Supporting
Dominant
Risk-Tolerant
Risk-Averse
Trusting
Skeptical
Optimistic
Pragmatic
Deliberate
Fast-Paced
Matter-Of-Fact
Expressive
Autonomous
Collaborative
Supporting
Dominant
Risk-Tolerant
Risk-Averse
Trusting
Skeptical
Optimistic
Pragmatic
Deliberate
Fast-Paced
Matter-Of-Fact
Expressive
Autonomous
Collaborative
Supporting
Dominant
Risk-Tolerant
Risk-Averse
Trusting
Skeptical
Optimistic
Pragmatic
Deliberate
Fast-Paced
Matter-Of-Fact
Expressive
Autonomous
Collaborative
Supporting
Dominant
Risk-Tolerant
Risk-Averse
Trusting
Skeptical
Optimistic
Pragmatic
Deliberate
Fast-Paced
Matter-Of-Fact
Expressive
Autonomous
Collaborative
Supporting
Dominant
Risk-Tolerant
Risk-Averse
Trusting
Skeptical
Optimistic
Pragmatic
Deliberate
Fast-Paced
Matter-Of-Fact
Expressive
Autonomous
Collaborative
Supporting
Dominant
Risk-Tolerant
Risk-Averse
Trusting
Skeptical
Optimistic
Pragmatic
Deliberate
Fast-Paced
Matter-Of-Fact
Expressive
Autonomous
Collaborative
Supporting
Dominant
Build rapport
  • Ask what they want from the call
  • Greet them with a serious, firm tone
  • Be concise and to the point
Gather information
  • Learn what their competition is doing
  • Figure out what problem they want to solve
  • Get through the most important questions up front
Discuss budget
  • Explain how they can save more money in the future
  • Focus on efficiency and cost-effectiveness
  • Allow some room for them to negotiate
Drive action
  • Point out the challenges they will face
  • Be transparent about what you want them to do
  • Focus on the advantages they will gain
Negotiate
  • Articulate your personal and mutual goals clearly
  • Expect strong push-back
  • End the discussion and revisit it later if they are being too firm
Work together
  • Ask them outright
  • Prepare specific questions to ask
  • Give them a deadline for answering

Elevance Health

Elevance Health, formerly Anthem, is a trusted health partner, serving millions with an integrated whole-health approach and industry-leading capabilities.
Industry:
Health Care: Insurance and Managed Care
Headquarters:
Indianapolis, Indiana, United States
Revenue:
$171.30B
Employees:
102,300

How to negotiate

Keep the discussion casual, but be prepared for candid pushback, at times.
Keep your demo concise and to the point
Keep your demo concise and to the point
Keep your demo concise and to the point
Company Milestones
  • 2010: Elevance Health is founded in New York City
  • 2015: Acquisition of MedTech Solutions expands Elevance Health's portfolio into telemedicine
  • 2018: Partners with major healthcare providers to implement innovative population health management programs
  • 2022: Expands its reach internationally in Europe and Asia

Demo your product

Notice how he uses your product and let him have fun trial-and-erroring on his own.
Keep your demo concise and to the point
Keep your demo concise and to the point
Top Products
  • Digital Health Platform: Personalized insights, telemedicine.
  • Integrated Health Plan: Tailored care, prevention.
  • Wellness Solutions: Fitness, nutrition, stress management.
  • Primary Care Physician: Customized with providers.
  • Health Navigator: Assistance with appointments, insurance.
Key Executives
  • Mark Kaye: Executive Vice President and Chief Financial Officer, Elevance Health
  • Morgan Kendrick: Executive Vice President, Elevance Health and President, Commercial and Specialty Health Benefits
  • Ratnakar Lavu: Executive Vice President and Chief Digital Information Officer, Elevance Health
  • Felicia F. Norwood: Executive Vice President, Elevance Health and President, Government Health Benefits
  • Blair Todt: Executive Vice President, Chief Legal and Administrative Officer, Elevance Health
Company Stock Performance
Key News
Business Wire

Somatus and Anthem (now Elevance), Inc. Collaborate to Deliver Personalized, Value-Based Kidney Care

Nationwide partnership is strengthened by Anthem’s (now Elevance) investment in Somatus, supporting the successful expansion of its kidney care model and technology platform.

Nov, 2021

Forbes

Elevance Health Profits Eclipse $1.6 Billion On Medical And Drug Plan Growth

Elevance Health, formerly Anthem, posts $1.7B Q2 profits, expands medical and drug benefits portfolio.

Jul, 2022

Reuters

Elevance, Cigna settle contract claims, clearing way for appeal in $14.8 bln suit

Elevance Health (ELV.N) and Cigna Group's (CI.N) Express Scripts unit settled the last pending claim in a long-running contract dispute, clearing the way for Elevance to appeal the dismissal of its $14.8 billion lawsuit accusing Express Scripts of overcharging it for prescription drugs.

Nov, 2023

CNN

Cyberattack on insurance giant disrupting business for doctors, therapists

A week after a cyberattack disrupted insurance processing at pharmacies across the US, health care professionals from Maryland to New York tell CNN that the hack continues to upend their businesses, potentially cutting into revenue.

March, 2024

Competitive Landscape
Annual Revenue:
$171.30B
  • The company had 46.8 million members within its affiliated companies' health plans.
  • Operating revenue was $170.2 billion in 2023, an increase of $14.5 billion, or 9% year-over-year.
  • Specializes in personalized digital health solutions.
Annual Revenue:
$195.30B
  • Boasts a global reach, serving over 2.5 billion customers worldwide.
  • Generated $195.30 billion in revenue in 2023, up 8% from 2022.
  • Partners with industry leaders like Microsoft to leverage cutting-edge technologies.
Annual Revenue:
$371.60B
  • 400k+ global colleagues, 50 US states, 33 countries, 7.7M+ customers
  • $371.60B revenue in 2023, over 14.6% growth year over year.
  • UHG unique offering Tailored health solutions for diverse needs.
Annual Revenue:
$357.80B
  • Reached 320M+ active users on CVS Healthcare platform by 2024
  • Generated $357.80B in revenue in 2023, marking a robust 16.5% revenue growth year-over-year
  • CVS Healthcare provides comprehensive and integrated healthcare solutions, aimed at enhancing patient care and outcomes.
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