Your privacy and security are important to Crystal Project, Inc. (“Crystal”). As a result, we have developed strict internal processes developed to maintain your data in a secure environment.
Crystal is a platform where people can fill out personality tests and share their personality profile. We also use public data to provide personality predictions, based on the person's writing style.
We collect and use the following information to provide, improve and protect our Services:
We may collect, and associate with your account, information like your name, email address, postal address, phone number, demographics, mobile device ID, precise location data, and billing and payment information.
When you use Crystal and the Subscription Services, you may grant us access to third-party applications like Gmail or LinkedIn (such applications, the “Connected Accounts”). We query, store, process, and transmit information related to your Connected Accounts in connection with providing the Subscription Services. If you decide to connect your Google Calendar to receive meeting insights, we lookup the individuals associated with the meeting in our database. If you decide to connect your Outlook Calendar to receive meeting insights, we lookup the individuals associated with the meeting in our database (for both Google Calendar and Outlook Calendar, we do not store past meetings on our servers). When using data from Connected Accounts, we distinguish between public data and private data.
(i) Public data, which is information that individuals have chosen to make public on the Internet, and which anyone can find using one of the major search engines. We aggregate public data, analyze the text content, detect communication style and personality assumptions, and show this information to everyone who uses Crystal and the Subscription Services. Specific data on which we base our assumptions and determinations is not made available through our Subscription Services; only the assumptions and determinations based on such data is made available through our Subscription Services.
(ii) Private data, which is privileged information to which only you have access. In order to provide users briefings, we may need to process this data (only as listed in the “With Whom” section); however, the private data itself will never be displayed to any other Crystal user or publicly unless you explicitly ask us to.
We collect information from and about the devices you use to access the Subscription Services. This includes things like IP addresses, the type of browser and device you use, the languages used by your browser or device, the web page you visited before coming to our sites, and identifiers associated with your devices, such as location. Your devices (depending on their settings) may also transmit location information to the Subscription Services. Most mobile devices allow you to turn off location services.
Publicly Available Information
The Subscription Services may allow you to connect and share your actions, comments, contacts, and information publicly with friends, relatives, and members of your professional network. Please be mindful of your personal privacy needs and the privacy needs of others as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. Please contact those sites and services directly if you want to learn about their privacy practices. Additionally, certain Subscription Services utilize publicly available sources of information to provide assumptions and determinations about third parties. Because certain of our Subscription Services provide information to Customers or Users about third parties who may be unaware that our Subscription Service is collecting publicly available information about them, it is of utmost importance that we take appropriate measures to protect such third parties’ rights and freedoms. To that end, we ensure that we only use information that such third party has made publicly available and for which such third party does not have a reasonable expectation of privacy, that such information is only stored for so long as is necessary to provide the Subscription Services to our Customers and Users, and that only our assumptions and determinations based on that data, as opposed to the specific data itself, is disclosed to our Customers and Users.
If you delete your Crystal account, we will delete all of your personal information and private data. Please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. You have the right to request, at any time, Crystal to delete, update, change, or alter your Crystal account and any other information Crystal may have collected from or about you. To delete, update, change, or alter your account or any information that Crystal may have collected from or about you, contact us at [email protected]
How We Use the Data and Information We Collect
- Offer you or provide you with other products and services through the Subscription Services;
- Operate and improve our Subscription Services, our applications, and other products and services;
- Make assumptions and/or determinations about you or members of your network. In connection with such collection we may use automated processing techniques, in combination with manual decision making, to make certain determinations about you and your preferences. If you have any questions pertaining to our use of automated processing techniques, please contact us at [email protected]
- Display relevant advertising;
- Respond to your comments and questions and to provide customer service
- Send you information relating to our products and services, including technical notices, updates, security alerts, and support and administrative messages;
- Communicate with you about products and services offered by us, our affiliates, and certain of our select partners;
- Authenticate credit care or debit card account information; and
- Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
By providing you mobile phone number and/or email address, you expressly consent to receive direct dial calls, autodialed and prerecorded calls, text messages, and or email messages from us regarding our products and services.
We employ appropriate technical and organizational measures to help protect your Personal Data and any other information that Crystal collects from or about you. We have team members dedicated to keeping your information secure and testing for vulnerabilities. We also continue to work on features to keep your information safe. However, while we attempt to protect all information you send to us and we maintain to provide Crystal and the Subscription Services to you, please note that no connection through the Internet and data storage facilities are entirely immune from unauthorized hacking and access, and so you should use Crystal and the Subscription Services with discretion. You can help us by protecting your username and password and using Crystal and the Subscription Services only through secure networks.
Your private data will be kept secure and private as detailed above. It may need to be processed by other people or third party purposes. We will only share such information for the following purposes.
Others working for Crystal
Payment and Billing
To use certain Subscription Services, we may require credit or debit card account information. By submitting your credit or debit card account information through the Subscription Services, you expressly consent to the sharing of such information with third-party payment processors for the sole purpose of billing you for the Subscription Services.
We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Crystal or our users; or (d) protect Crystal’s property rights.
Change of Control
NOTICE TO RESIDENTS OF THE EUROPEAN UNION AND THE UNITED KINGDOM
Have questions or concerns about Crystal, our Services and privacy? Want us to delete, alter, update, or change any information we have about you? Contact us at [email protected]